On a Lighter Note: Overheard

At a Airlines Ticketing Counter

Customer(C): Excuse Me.
Ticketing Agent(TA): Yes Sir.

C: Do you guys fly to Mumbai? {Almost made me laugh... as if the question was does the Ticket Agent - himself flies to Mumbai?}
TA: Yes Sir.

C: What is the price for the flight tomorrow?
TA: The price for the morning flight is 'so-and-so'.

C: What? Aren't you supposed to be a low fare airline? {Expression of Surprise!}
TA: Yes Sir.

C: Your fare is much higher than 'so-and-so' airlines. {Loud and Demanding}
TA: Hmmm... {doesn't seem to know what to say}

C: Why do you advertise low fare then? {As if the Ticketing Agent has advertised it personally!}
TA: Ughh.... you have to buy the ticket in advance sir to get lower fare.

C: Advance? You mean buy a month or more in advance? {i have better things to do !!}
TA: Yes Sir, it comes cheaper then. {Is trained to be polite obviously.}

C: Oh Really? {leaves in disgust}

Just think about the conditions prevailing even 10 years ago - You had to buy whatever ticket is available, at whatever price from a limited number of one or two airlines; if you wanted to fly at all!

There was no reason for govt. to hold back entry of private player's in this sector for so long. BUT, then didn't we have just one car - AMBASSADOR, and one scooter - BAJAJ for several decades in this country. Ok there was a FIAT and a VESPA too... after some time :).

And yes - Perhaps the Ticket Agent deserves some politeness from the customers as well.